Cookie Policy

CITAM QUALITY HEALTHCARE SERVICES S.L. informs about the use of cookies on its website.

Cookies are files that can be downloaded to your computer by websites. They are essential tools for the provision of information society services. Among other things, they allow a website to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information obtained, they can be used to recognise the user and improve the service offered.

Types of cookies

Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, a distinction can be made:

  • Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
  • Third-party cookies: cookies are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Depending on the length of time they remain activated in the terminal equipment, we can distinguish:

  • Session cookies: These are a type of cookie designed to collect and store data while the user accesses a website. They are usually used to store information that only needs to be kept for the provision of the service requested by the user on a single occasion and they expire when the user logs out or closes the browser.
  • Persistent cookies: These are a type of cookie in which the data continues to be stored in the terminal so that they can be accessed and used in more than one session. They can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Depending on the purpose for which the data obtained through the cookies are processed, these may be:

  • Technical cookies: These are those that allow the user to browse through a website, platform or web page and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access areas.
  • Personalisation cookies: These allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as, for example, language, browser type.
  • Analytics cookies: These cookies allow the party responsible for them to monitor and analyse the behaviour of the users to whom they are linked. The information collected through this type of cookies is used to measure the activity of the websites, web page or platform and to create user browsing profiles.
  • Advertising Cookies: These are those that allow the most efficient possible management of advertising space.
  • Behavioural advertising cookies: These cookies store information on the behaviour of users obtained through continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on this.

For more information on this subject, please consult the Spanish Data Protection Agency’s Guide on the use of cookies.

Cookies used on the website

The cookies that are being used on this website, as well as their type and function, are identified below:

The CITAM website uses Google Analytics, a web access analysis service developed by Google, which allows the measurement and analysis of browsing on websites. According to the above typology, these are own, session and analysis cookies. You can find more information about this and disable the use of these cookies www.google.es/intl/es/analytics/privacyoverview.html .

Through web analytics, information is obtained on the number of users accessing the website, the number of pages viewed, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language, the terminal used, or the city to which your IP address is assigned. This information enables this portal to provide a better and more appropriate service.

How to change your cookie settings

You can restrict, block or delete cookies from CITAM or any other website using your browser. Each browser operates differently, the ‘Help’ function will show you how to do this.

In addition, you can also manage the storage of cookies in your browser using tools such as the following: